Termini e Condizioni
Terms of payment
1 Your deposit is refundable until 14 days before your arrival (exclusive)
2 50% of your total payment is refundable until 7 days before your arrival (exclusive)
3 Your total payment is non-refundable on or within 7 days of your arrival
4 We reserve the right to remarket the dates where payment is not made when due
5 The total price includes fresh linen and towels, basic toiletries, cleaning fee, and fair use of electricity and utilities, but
excludes use of the EV charger, which is a separate cost, if required.
6 Orchard Barns is not VAT registered, and no VAT is included or chargeable
Terms and conditions
Please read these terms and conditions carefully. When you make a reservation you are entering into a legally binding contract the terms and conditions of which are set out below.
1 Orchard Barns
The contract for a short-term holiday rental will be between Orchard Barns (referred to as «“us” or “we”) and the person making the booking, along with all members of the holiday party (referred to as “you” or “your”) in the following booking conditions, the law of England and Wales governs this contract. The contract of hire is not effective until we have received the deposit. The contract will be subject to these booking conditions, which must be complied with. The party leader must be at least 18 years of age at the time of the booking.
2 Duration and times of lettings
Check-in time is 3 pm on the commencement date, and check-out is by 11 am on the day of departure. If you require an earlier check-in or later check-out, please inquire in advance of your stay; however, we cannot guarantee that we’ll be able to accommodate such requests. We reserve the right to charge an additional day's rental fee if check-in and check-out times are not adhered to without our prior agreement. You must not use the property except for the purpose of a holiday during the holiday period, and not for any other purpose or for a longer period. The agreement to stay in the property for the holiday period does not constitute a tenancy or establish a landlord-tenant relationship between the parties. You shall not be entitled to a new tenancy, or to any assured shorthold or assured tenancy, or any statutory protection under the Housing Act 1988, or other statutory security of tenure now, or at the end of the holiday period.
3 Booking procedure
While we are prepared to consider requests for reservations of the properties, the confirmation of a reservation shall not render us liable in the event that the property is unavailable for occupation during the period reserved, and no contract will arise between us and you otherwise than in accordance with the following provisions of these terms and conditions.
4 Deposit
The amount of the deposit shall be as follows:
i. If the deposit is submitted more than 2 weeks or more before the commencement of the requested holiday letting period it will be set at 25% of the full amount payable in respect of the letting; or
ii. If the deposit is submitted in 2 weeks or less before the commencement of the requested holiday period the full amount will be payable in respect of the whole of the letting period.
The deposit is refundable in full until 2 weeks before the commencement of the requested holiday letting period, when the balance is due. Once the balance is due, 50% of full the letting fee is non-refundable, rising to 100% in the final week before your stay.
5 Acceptance of a booking
The contract between us and you for the letting of the property shall arise upon us giving written confirmation of acceptance of your application (which at our discretion may be dispatched by pre-paid post or electronically to any email address provided by you when you request to book) or upon us having obtained clear funds in respect of the deposit, whichever is the later.
6 Payment
The full amount of the payment for the fee for the letting (less the amount set out in clause 4) shall be paid on the “due date” namely:
i. In a booking in which clause 4i applies, not later than 2 weeks before the commencement of the letting; or
ii. In a booking to which 4ii applies, upon our acceptance under clause 5.
VAT is not payable on the rental charge of the property
7 Failure to pay
Non-payment of the sum payable under clause six by the due date may be treated as a cancellation of your booking, and we will be entitled to re-let the property without reference to the client. The terms as to payment in clause eight thereafter apply.
8 Cancellation
ALL APPLICANTS ARE ADVISED TO TAKE OUT PERSONAL HOLIDAY CANCELLATION INSURANCE.
Any request to cancel a booking must be made by writing to us. You shall remain liable for all the payments due in respect of the reservation, whether or not they have been paid at the time of the cancellation. We will use our reasonable endeavours to re-let the property in respect of the cancellation period. If we are successful, you will be refunded the difference between the monies you have paid, less the sums receivable from the re-letting, after deduction of all costs and expenses incurred by us, which shall include an administration fee of £25 in respect of each day that the property was reserved by you.
9 Changes
We reserve the right to amend the price quoted due to errors or omissions or changes that require us to apply VAT. In such circumstances, we will contact you as soon as we become aware of an increase in charges. If you do not wish to pay the increase you shall be entitled to cancel the reservation and receive a full refund for all monies paid in respect of the reservation providing notice of cancellation is given in accordance with the provisions of clause 4 and within 7 days of you receiving notice of the amendment to the price to be charged from us.
10 Changes to bookings
We will consider any request to change dates after confirmation has been issued. We reserve the right to charge an administration fee of £25 in the event of a change of booking.
11 Occupancy and use of property
Under no circumstances may more than the maximum number of persons stated in our marketing and website occupy the property. We reserve the right to refuse admittance if this condition is not observed. Any over-occupancy is considered to be a serious infringement of the terms and conditions, and can result in an immediate requirement to vacate the premises, with no refund of monies due, and possible further charges in the event of damage to the facilities caused by excessive usage.
12 Care of the property
You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. We clean the properties thoroughly between each rental, but you must leave them in a reasonably clean and tidy condition at the end of the rental period. You must not use the properties for any dangerous, offensive, noxious, noisy, immoral activities, or carry on any act there that may be a nuisance or annoyance to the owner or other neighbouring properties. We request that noise be kept to a minimum between the hours of 11 pm and 7 am. Smoking or vaping is not allowed in any of the properties.
13 Commercial photography and filming
Commercial photography and/or filming is not allowed at Orchard Barns without our prior written consent, for which a fee will be chargeable. Commercial photographs and films created at Orchard Barns without our prior agreement will be deemed to be the sole copyright of Orchard Barns, and our permission must be sought before such material is used or distributed.
14 Damages
In the event that you, or anyone staying at the property during your reservation period, causes damage, or incurs a need for extra cleaning services, or leaves the property without settling invoices for additional services or supplies received during your reservation period, you will be notified in writing of the details of any extra costs incurred within 14 working days after the end of the reservation period. Payment in repect of such damages will then be required by you.
15 Responsibility
You confirm that you are authorised to agree to the booking on behalf of all persons who will occupy the property, and that those persons are aware of the booking conditions. You shall be a member of the party occupying the property and are required to ensure that:
i. As required by the Immigration (Hotel Records) Order 1972 [1], each member of the party over 16 years of age must provide at check-in his or her full name, nationality and home address. Where any party member is not a British or Commonwealth citizen, nor a British protected person, nor a Citizen of the Republic of Ireland (as defined by Section 50 of the British Nationality Act 1981), they must additionally supply: A. proof of identity and nationality by way of a passport, certificate of registration or other document establishing their identity; B. their next destination and, if it is known to them, their full address there.
ii. Each member of the party is aware of and will comply with all rules and regulations published by ourselves in respect of the use and occupation of our properties;
iii. The number of persons within the party shall not exceed the maximum number of persons permitted to occupy the property.
Any breach of these provisions will constitute a breach of contract; thereupon we may terminate the booking forthwith in which event all moneys paid by you will be forfeited and you will be required to vacate the property.
We reserve the right to repossess the property at any time where damage or nuisance has been caused by you or any member of your party, and in such an event we shall not be liable to make any refund or compensation.
16 Liability
This condition sets out our entire financial liability (including any liability for the acts or omissions of its employees, agents, consultants and subcontractors) to you in respect of any breach of this agreement; any use made by you or any third party residing or making use of the property during your period of reservation and any representation, statement or tortious act or omission (including negligence) arising under or in connection with this agreement.
All warranties, conditions, and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this agreement. Nothing in this agreement limits or excludes our liability for death or personal injury resulting from negligence or liability incurred by you as a result of fraud or fraudulent misrepresentation by us.
We shall not be liable for loss of profits; loss of business; loss of anticipated savings; loss of personal property or possessions; loss of use of the property or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses in respect of the reservation.
Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution, or otherwise arising in connection with the performance or contemplated performance of the conditions of this agreement shall be limited to the monies paid in respect of your reservation under the conditions of this agreement.
Any vehicle brought by you or any third party to the property during the period of your reservation, and any contents of the same, is left at the property entirely at the risk of the owner and/or user of the vehicle.
17 Force Majeure
In these terms and conditions, "Force Majeure" means any circumstances beyond our reasonable control including, without limitation, an Act of God, Fire, Flood, War or Acts of Terrorism. If by reason of Force Majeure the property is not available at the commencement of the time booked by you or the property is unsuitable for letting at that time, we shall not be deemed to be in breach of contract but shall refund in full to you all fees, charges and any deposit paid in advance by you. We will not be liable for any other claim for loss or damage by you.
18 General
(a) In the event of any conflict between these booking conditions and any other contents of any brochure or website, these conditions shall prevail.
(b) These terms and the contract between you and us shall be subject to and interpreted in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to hear any claim arising from such contract.
(c) Words herein denoting the masculine gender shall, where the context so admits be taken to include the feminine and neuter genders and vice versa.
(d) Words herein denoting the singular shall, where the context so admits be taken to include the plural and vice versa.
WE REQUIRE THAT OUR GUESTS AGREE TO THE FOLLOWING CONDITIONS WHICH SHOULD BE READ BY EACH GUEST IN THE PARTY
i. To behave in such a manner as not to disrupt the enjoyment of other people staying in the near vicinity, or prejudice the reputation of the owner of the property.
ii. Your holiday, or that of any third party residing or making use of the property during the period of your reservation in breach of this clause, may be terminated immediately and without compensation or any further obligation. Any damage to facilities arising out of misuse or as a result of negligence and/or failure to follow the instructions herein will be chargeable to you.
iii. Please do not move the fire pit onto the wooden decking under any canopy. Ensure the fire is completely extinguished before going to bed or leaving the property. Never leave the fire unattended. The use of candles inside or outside our properties is strictly prohibited.
19 Regulations and conditions regarding children
Children must be supervised at all times while in or around our properties.
When using the fire pit, children must be closely supervised and not permitted to do anything that may lead to them harming themselves or others.
Children must be accompanied by an adult at all times when on the mezzanine in Mareda and must not be allowed to stand or bounce on the mezzanine bed, or to lean over the balustrade.
20 Regulations and conditions regarding pets
No pets are allowed on the property without our prior written consent, which may be refused. We reserve the right to apply additional conditions and fees for any pet that we agree to accommodate.
21 Security and privacy
Orchard Barns will ensure that:
i. Personal data is only used for the legitimate interests of Orchard Barns, or as required by law, and does not unduly prejudice the rights and freedoms of the individual in question.
ii. Personal data will be processed fairly and lawfully in accordance with the Data Protection Act.
iii. They will not process “sensitive” personal data without prior consent from the member.
iv. Access will be granted to computerised personal data in the form of a computerised “printout”, and to manual personal data at its discretion.
v. Information processed is accurate, relevant, current, up to date, and not excessive.
vi. Personal data will be kept only for so long as is necessary for the specified purposes.
22 Use of our website
Please be forewarned that it is possible to catch computer viruses by accessing a web page or by downloading or running an infected program. Whilst Orchard Barns has taken steps to ensure that the pages on its website are free from infection, such is the nature of the Internet that no assurance can be given that our website is indeed free from infection. It is a condition of our allowing you free access that Orchard Barns will not be liable for any loss or damage suffered by any person accessing its website or any third party resulting directly from the transmission of a computer virus resulting from the accessing of its website.
Please note that the information available on the Orchard Barns’ website may be incomplete, out of date, or incorrect. It is therefore essential that you verify all such information with us before taking any action in reliance upon it. It is a condition of use allowing you free access to the material on this website that you accept that we will not be liable for any action you take in reliance on the information on this website.
The contents of the pages on the Orchard Barns’ website are protected by copyright. The copying or incorporation into any other work or part or all of the material available on this website in any form is prohibited save that you may: download extracts of the material on the site for your personal use; or: copy the material on the site for the purpose of sending to individual third parties for their personal information provided that you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them, and that they must comply with them.